{"id":29804,"date":"2026-09-15T09:11:06","date_gmt":"2026-09-15T00:11:06","guid":{"rendered":"https:\/\/www.doochang.co.kr\/blog\/%ec%84%b8%ec%9d%bc%ec%a6%88%ed%8f%ac%ec%8a%a4%ea%b0%80-%ec%a0%9c%ec%8b%9c%ed%95%9c-ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%ed%98%81%ec%8b%a0%ec%9d%98-%eb%af%b8%eb%9e%98\/"},"modified":"2026-09-15T09:11:06","modified_gmt":"2026-09-15T00:11:06","slug":"%ec%84%b8%ec%9d%bc%ec%a6%88%ed%8f%ac%ec%8a%a4%ea%b0%80-%ec%a0%9c%ec%8b%9c%ed%95%9c-ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%ed%98%81%ec%8b%a0%ec%9d%98-%eb%af%b8%eb%9e%98","status":"publish","type":"post","link":"https:\/\/www.doochang.co.kr\/blog\/%ec%84%b8%ec%9d%bc%ec%a6%88%ed%8f%ac%ec%8a%a4%ea%b0%80-%ec%a0%9c%ec%8b%9c%ed%95%9c-ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%ed%98%81%ec%8b%a0%ec%9d%98-%eb%af%b8%eb%9e%98\/","title":{"rendered":"\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc81c\uc2dc\ud55c AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0\uc758 \ubbf8\ub798"},"content":{"rendered":"

\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ucd5c\uadfc \uc11c\uc6b8 \uc5d8\ud0c0\uc6cc\uc5d0\uc11c \uac1c\ucd5c\ud55c \u2018AI x CX \ud398\uc2a4\ud0c0 2026\u2019\ub294 \uc778\uacf5\uc9c0\ub2a5(AI)\uacfc \uace0\uac1d \uacbd\ud5d8(CX) \ubd84\uc57c\uc758 \uc811\ubaa9\uc744 \ub2e4\uac01\ub3c4\ub85c \uc870\uba85\ud55c \uc790\ub9ac\uc600\ub2e4. \uc774\ubc88 \ud589\uc0ac\uc5d0\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud601\uc2e0\uacfc \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud558\ub294 \uc5d0\uc774\uc804\ud2f1 AI \ub3c4\uc785 \uc804\ub7b5\uc744 \uc18c\uac1c\ud558\uba70, \uad6d\ub0b4 \uc8fc\uc694 \uae30\uc5c5\ub4e4\uc758 \uc2e4\uc81c \ub3c4\uc785 \uc0ac\ub840\ub97c \uacf5\uc720\ud588\ub2e4. \uc774\ub7ec\ud55c \uc804\ub7b5\uc740 \ud2b9\ud788 AI\uc640 \uc778\uac04\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \uace0\uac1d \uc758\ub3c4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud558\uace0, \uc989\uac01\uc801\uc778 \uc870\uce58\ub97c \ucde8\ud560 \uc218 \uc788\ub294 \ucc28\uc138\ub300 \uace0\uac1d \uc11c\ube44\uc2a4 \ubaa8\ub378\uc744 \uc81c\uc548\ud55c\ub2e4.<\/p>\n

\ud589\uc0ac\uc758 \uc2dc\uc791\uc744 \uc54c\ub9b0 \ubc15\uc591\uad50 \uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ud074\ub77c\uc6b0\ub4dc \uc601\uc5c5 \ubd80\ubb38\uc7a5\uc740 AI\uc640 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \uc735\ud569\uc774 \uac00\uc838\uc62c \ubcc0\ud654\uc5d0 \ub300\ud55c \uae30\ub300\uac10\uc744 \ud45c\uba85\ud588\ub2e4. \uc774\uc5b4\uc9c4 \uae30\uc870\uc5f0\uc124\uc5d0\uc11c\ub294 \uc774\uc815\ud6c8 \ud55c\uad6d\ub2a5\ub960\ud611\ud68c\ucee8\uc124\ud305 \ud300\uc7a5\uacfc \uc624\uc7ac\uade0 \uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ub514\uc9c0\ud138 \uc194\ub8e8\uc158 \uc5d4\uc9c0\ub2c8\uc5b4 \ubcf8\ubd80\uc7a5\uc774 \uac01\uac01\uc758 \uc804\ubb38 \ubd84\uc57c\uc5d0\uc11c AI\uc758 \ud604\uc7ac\uc640 \ubbf8\ub798\ub97c \ub2e4\ub8e8\uc5c8\ub2e4. \uc774\uc815\ud6c8 \ud300\uc7a5\uc740 \uad6d\ub0b4 AI \ucf58\ud0dd\ud2b8\uc13c\ud130(AICC)\uc758 \ub3c4\uc785 \ud604\ud669\uacfc \uadf8 \uacfc\uc815\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc774 \uc9c1\uba74\ud558\ub294 \uc8fc\uc694 \uacfc\uc81c\ub97c \ub2e4\ub8e8\uba70, AI\uc640 \uc0c1\ub2f4\uc0ac \uac04\uc758 \ud611\uc5c5\uc744 \ud1b5\ud55c \uace0\uac1d \uacbd\ud5d8 \ud601\uc2e0\uc758 \ubc29\ud5a5\uc131\uc744 \uc81c\uc2dc\ud588\ub2e4.<\/p>\n

\uc624\uc7ac\uade0 \ubcf8\ubd80\uc7a5\uc740 \u2018\ubb34\ub2ac\ub9cc AICC\uc778 \uc2dc\ub300\ub294 \ub05d\ub0ac\uc2b5\ub2c8\ub2e4: \uc5d0\uc774\uc804\ud2f1 \ucee8\ud0dd\uc13c\ud130\uac00 \uc5ec\ub294 \ubbf8\ub798\uc758 \uc0c1\ub2f4 UX\u2019\ub77c\ub294 \uc8fc\uc81c\ub97c \ud1b5\ud574, \ubbf8\ub798\uc758 \uace0\uac1d \uc11c\ube44\uc2a4\ub294 AI\uac00 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc774\ud574\ud558\uace0 \uc0c1\ub2f4\uc6d0\uacfc \ud611\ub825\ud558\uc5ec \uace0\uac1d \uc751\ub300\ubd80\ud130 \ud6c4\uc18d \uc5c5\ubb34\uae4c\uc9c0 \uc9c0\uc6d0\ud558\ub294 \uc2dc\uc2a4\ud15c\uc73c\ub85c \ubc1c\uc804\ud560 \uac83\uc774\ub77c\uace0 \uc608\uce21\ud588\ub2e4. \uc774\ub294 \uae30\uc874\uc758 \uc0c1\ub2f4\uc6d0\uc774 \uc5ec\ub7ec \uc2dc\uc2a4\ud15c\uc744 \uc624\uac00\uba70 \uace0\uac1d \uc815\ubcf4\ub97c \ud655\uc778\ud574\uc57c \ud558\ub294 \ubc88\uac70\ub85c\uc6c0\uc744 \ud574\uc18c\ud558\uace0, AI\uac00 \uc9c0\uc6d0\ud558\ub294 \ub354 \ud6a8\uc728\uc801\uc778 \uc0c1\ub2f4 \ud658\uacbd\uc744 \uc870\uc131\ud560 \uac83\uc784\uc744 \uc554\uc2dc\ud55c\ub2e4.<\/p>\n

\ub610\ud55c, \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc5d0\uc774\uc804\ud2f1 \ucee8\ud0dd\uc13c\ud130\ub97c \uc2e4\uc81c \uc11c\ube44\uc2a4 \ud604\uc7a5\uc5d0 \uad6c\ud604\ud558\uae30 \uc704\ud55c \ub2e4\uc591\ud55c \uc804\ub7b5\uc744 \uc81c\uc2dc\ud588\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ubaa8\ub4e0 \uacfc\uc815\uc744 \ud1b5\ud569\ud558\uc5ec AI\uc640 \uc0ac\ub78c\uc774 \ud568\uaed8 \uace0\uac1d\uc758 \ubb38\uc758\ub97c \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc774 \uc774 \uc804\ub7b5\uc758 \ud575\uc2ec\uc774\ub2e4. \ud2b9\ud788, \uace0\uac1d \ubb38\uc81c \ud574\uacb0\uc5d0 \ub530\ub978 \ube44\uc6a9 \uc9c0\ubd88 \ubaa8\ub378\uc778 \u2018\uacb0\uacfc \uae30\ubc18 \uacfc\uae08\u2019 \ubaa8\ub378\uc740 \ud22c\uc790\uc218\uc775\ub960(ROI)\uc5d0 \ubbfc\uac10\ud55c \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc5d0\uac8c AI \ub3c4\uc785\uc758 \uc7a5\ubcbd\uc744 \ub0ae\ucd9c \uc218 \uc788\ub294 \uc2e4\uc9c8\uc801\uc778 \ub300\uc548\uc73c\ub85c \uc8fc\ubaa9\ubc1b\uace0 \uc788\ub2e4.<\/p>\n

\uc774\ub0a0 \ud589\uc0ac\uc5d0\uc11c\ub294 \uc2e0\uc2e0\uc5e0\uc564\uc528\uc640 \uc5ec\uae30\uc5b4\ub54c\uc640 \uac19\uc740 \uae30\uc5c5\ub4e4\uc774 AI\ub97c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud601\uc2e0\ud55c \uc0ac\ub840\ub3c4 \ubc1c\ud45c\ub418\uc5c8\ub2e4. \uc2e0\uc2e0\uc5e0\uc564\uc528\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc11c\ube44\uc2a4\ub97c \ud1b5\ud574 \ud558\ub8e8 500\uac74\uc774 \ub118\ub294 \ubd80\uc7ac \uc804\ud654\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uba70, \ub3c4\uc785 \uccab \ub2ec\uc5d0\ub9cc 3000\ub9cc\uc6d0\uc758 \uad11\uace0\ube44\ub97c \uc808\uac10\ud558\ub294 \uc131\uacfc\ub97c \uac70\ub450\uc5c8\ub2e4. \uc5ec\uae30\uc5d0 \uc5ec\ud589\u00b7\uc5ec\uac00 \ud50c\ub7ab\ud3fc\uc778 \uc5ec\uae30\uc5b4\ub54c\ub294 \ud1b5\ud569 \uace0\uac1d\uc13c\ud130 \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95\ud558\uc5ec \uace0\uac1d \uc0c1\ub2f4 \uc808\ucc28\ub97c \ud55c\uce35 \uac1c\uc120\ud558\uc600\ub2e4.<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uace0\uac1d\uacfc\uc758 \ub300\ud654\uc5d0\uc11c \uc0dd\uc131\ub41c \ub370\uc774\ud130\ub97c \uc601\uc5c5 \ub4f1 \ud6c4\uc18d \uc5c5\ubb34\uc640 \uc5f0\uacb0\ud574 \uace0\uac1d \uad00\uacc4\ub97c \uac15\ud654\ud558\uace0 \uc0c8\ub85c\uc6b4 \ub9e4\ucd9c \uae30\ud68c\ub97c \ucc3d\ucd9c\ud558\ub294 \uc790\uc0b0\uc73c\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\uc74c\uc744 \uac15\uc870\ud588\ub2e4. \ubc15\uc138\uc9c4 \uc138\uc77c\uc988\ud3ec\uc2a4 \ucf54\ub9ac\uc544 \ub300\ud45c\ub294 \u201c\uace0\uac1d \uc11c\ube44\uc2a4\ub294 \uc774\uc81c \ub2e8\uc21c\ud55c \uc9c0\uc6d0 \ubd80\uc11c\uac00 \uc544\ub2cc \uae30\uc5c5\uc758 \uc218\uc775\uacfc \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4\ub97c \ub192\uc774\ub294 \ud575\uc2ec \ub3d9\ub825\uc73c\ub85c \uc790\ub9ac\uc7a1\uc558\ub2e4\u201d\uace0 \ub9d0\ud558\uba70, AI \uae30\uc220\uc774 \uace0\uac1d\uc758 \uc228\uc740 \uc758\ub3c4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud558\uace0 \ucd5c\uc801\uc758 \ud589\ub3d9\uc744 \uc2e4\ud589\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 \uac83\uc774 \uae30\uc5c5\uc758 \ubbf8\ub798 \uacbd\uc7c1\ub825\uc5d0 \uacb0\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce60 \uac83\uc774\ub77c\uace0 \ub367\ubd99\uc600\ub2e4.<\/p>\n

[\uad00\ub828\uae30\uc0ac] https:\/\/n.news.naver.com\/mnews\/article\/366\/0001190207?sid=105<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \ucd5c\uadfc \uc11c\uc6b8 \uc5d8\ud0c0\uc6cc\uc5d0\uc11c \uac1c\ucd5c\ud55c \u2018AI x CX \ud398\uc2a4\ud0c0 2026\u2019\ub294 \uc778\uacf5\uc9c0\ub2a5(AI)\uacfc \uace0\uac1d \uacbd\ud5d8(CX) \ubd84\uc57c\uc758 \uc811\ubaa9\uc744 \ub2e4\uac01\ub3c4\ub85c \uc870\uba85\ud55c \uc790\ub9ac\uc600\ub2e4. \uc774\ubc88 \ud589\uc0ac\uc5d0\uc11c \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud601\uc2e0\uacfc \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud558\ub294 \uc5d0\uc774\uc804\ud2f1 AI \ub3c4\uc785 \uc804\ub7b5\uc744 \uc18c\uac1c\ud558\uba70, \uad6d\ub0b4 \uc8fc\uc694 \uae30\uc5c5\ub4e4\uc758 \uc2e4\uc81c \ub3c4\uc785 \uc0ac\ub840\ub97c \uacf5\uc720\ud588\ub2e4. \uc774\ub7ec\ud55c \uc804\ub7b5\uc740 \ud2b9\ud788 AI\uc640 \uc778\uac04\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \uace0\uac1d \uc758\ub3c4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud558\uace0, \uc989\uac01\uc801\uc778 \uc870\uce58\ub97c \ucde8\ud560 \uc218 \uc788\ub294 \ucc28\uc138\ub300 […]<\/p>\n","protected":false},"author":45,"featured_media":70,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"\uc138\uc77c\uc988\ud3ec\uc2a4","_yoast_wpseo_metadesc":"\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc11c\uc6b8 \uc5d8\ud0c0\uc6cc\uc5d0\uc11c \uac1c\ucd5c\ud55c \u2018AI x CX \ud398\uc2a4\ud0c0 2026\u2019\uc5d0\uc11c\ub294 \uc778\uacf5\uc9c0\ub2a5 \uae30\ubc18\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0 \uc804\ub7b5\uc774 \uc18c\uac1c\ub418\uc5c8\ub2e4. AI\uc640 \uc0ac\ub78c\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \uace0\uac1d \uc758\ub3c4\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ud30c\uc545\ud558\uace0, \ucd5c\uc801\uc758 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uc5d0\uc774\uc804\ud2f1 AI \ubaa8\ub378\uc774 \uc8fc\ubaa9\ubc1b\uc558\ub2e4. \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc758 \uc131\uacf5 \uc0ac\ub840\ub97c \ud1b5\ud574 AI \ub3c4\uc785\uc758 \ud544\uc694\uc131\uacfc \uc7a5\uc810\uc744 \uac15\uc870\ud558\uba70, \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\ub294 \ubc29\ud5a5\uc131\uc744 \uc81c\uc2dc\ud588\ub2e4.","footnotes":""},"categories":[4],"tags":[14715,759,1596,4521,4083],"class_list":["post-29804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-4","tag-ace-fair","tag-759","tag-1596","tag-4521","tag--ai"],"yoast_head":"\n\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc81c\uc2dc\ud55c AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0\uc758 \ubbf8\ub798 - \ub450\ucc3d\ud2b9\ud5c8\ubc95\ub960\uc0ac\ubb34\uc18c<\/title>\n<meta name=\"description\" content=\"\uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc11c\uc6b8 \uc5d8\ud0c0\uc6cc\uc5d0\uc11c \uac1c\ucd5c\ud55c \u2018AI x CX \ud398\uc2a4\ud0c0 2026\u2019\uc5d0\uc11c\ub294 \uc778\uacf5\uc9c0\ub2a5 \uae30\ubc18\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ud601\uc2e0 \uc804\ub7b5\uc774 \uc18c\uac1c\ub418\uc5c8\ub2e4. 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